Financial responsibility – First Capital Connect

ā€œOur people are excellent at running a railway, but we need some to think about their processes in pounds and pence – and many werenā€™t able to do that.ā€Ā Richard Patient, First Capital Connect

This is a story about a normal challenge faced by businesses all over the world. Itā€™s about simple numbers and complex financials and a group of people who are all given responsibility to manage budgets. The problem was that employees just didnā€™t know what the business was asking […]