The Client

Our client operates from 63 offices in 28 countries. It is a global professional services organisation that provides consultancy, delivery, operations, and programme management services to businesses that invest in, own and operate assets.

The key business objectives were to enable each board of directors in each key global location to:

  • Increase income and profit
  • Improve staff survey outcomes
  • Enhance the talent pipeline
  • Believe the business is investing in them as individuals
  • Increase staff retention
  • Strengthen the brand in the marketplace


The solution

OnTrack Solution

This solution was delivered across the world by OnTrack in the client locations such as; USA, Europe, UK, Australia, Africa and Asia.

A modular programme was created interspersed with 1:1 coaching, and live project work focused on application of the learning to real business challenges. The learning consisted of a focus on three pillars:

  • a focus on business
  • a focus on client
  • a focus on people

It was important to our client that OnTrack could deliver this solution globally to the board level in all the specified locations allowing the Managing Director to tailor the training to meet the needs of their own team.


The outcome

OnTrack Measured Results

The style of the learning led to the development of clear business focused plans for each of the three pillars under the ownership of each Managing Director. Each Managing Director took an action away to report business progress following the Global Leadership Development programme to the Global CEO.

What we said:

“This has been a great value add project. We agreed an approach and outline of the development with the Global CEO, but each Managing Director was able to tailor the learning to meet the needs of their own teams reflecting the maturity of their part of the business and the climate and culture into which is was delivered.” OnTrack Lead Consultant.

What our client said:

“It’s always been a pleasure to work with OnTrack right around the globe. They are a bunch of dedicated and flexible individuals who are prepared to go the extra mile to ensure our business needs are met. We have experienced a real partnership mentality to doing business with us.” Global L&D Manager.