The Superhero Manager Programme

In a rapidly evolving workplace marked by technological advancements and shifting expectations, the role of managers has transformed into that of a Superhero Manager, according to the insights provided by Cecilia Westin Curry.

In this article, Cecilia explores the extensive skill criteria placed on today’s managers, delving into key pillars such as problem-solving, communication, coaching skills, understanding the human mind, and self-awareness, ultimately proposing a “Superhero Manager Programme” to equip them with the attributes necessary for navigating the challenges of the […]

Three steps for developing effective first-line managers

Developing first-line managers gives you productivity and engagement benefits – and the highest return on your training investment, says Matt McIntyre. (As featured in Training Journal).

Which role in your organisation makes the greatest impact on the bottom line? Surprisingly, it isn’t the CEO – or any functional director – it’s actually your first-line managers. They’re the ones who’ll drive the frontline staff who will make or break your business. Without effective first-line managers, it’s almost impossible for your organisation to thrive.

Yet […]