Listen to the podcast below. On Friday 6 May 2016, best-selling author, Andrew Sobel, presented an engaging webinar on Building clients for life.
The webinar highlighted:
- A proven framework of the individual and institutional capabilities needed to build long-term, trusted client relationships.
- The critical mindset change that will help client handlers to win and keep clients and customers.
- How HR and Learning and Development teams can support the creation of a ‘Clients for life’ organisation that provides a consistent, differentiated client experience.
If you missed it, or would like to hear it again, listen to the podcast below.
Comment from one attendee; “It was really enjoyable and the question and answer session worked really well. Some invaluable pointers around “Power Questions” for initial meetings with CEO’s and the like, thank you!”
Andrew Sobel is the best-selling author of eight books, including Power Relationships, Power Questions, All for One, Making Rain, Clients for Life and Building C-Suite Relationships. The former chief executive of an international consultancy, he has helped 40,000 client-facing professionals in 200 firms – including Bain, Citibank, Deloitte, Lloyds Banking Group and PwC – to enhance their existing relationships and win new business.
If you would like to learn more about Andrew Sobel, Building Clients for Life or how your client-facing professionals, can develop and transform their role, to become indispensable trusted partners who can help clients achieve their most important business goals, contact OnTrack International now. firstname.lastname@example.org